Great consideration is put into devising the pack size of a particular product and these are final.

If you are unable to find a product on the online catalogue it will be because either the line has been discontinued or it is temporarily out of stock. As soon as the product is back in stock it will be repopulated on the online catalogue.

There is no minimum order value, however all online UK orders over £75 and Republic of Ireland orders over €200 will be carriage paid.

If you wish to cancel or amend your order you will need to contact the Murrays Customer Service Department as soon as possible on 02380 460 600 (9am - 5pm Monday to Friday).

All deliveries are sent via DHL and delivered from Monday to Friday between 9am - 5pm. The standard delivery time for UK mainland is 1-2 working days, outside UK mainland will be 3-5 working days (excluding public holidays) upon receipt of order. If you have still not received your order after this time please contact the Murrays Customer Service Department on 02380 460 600 (9am - 5pm Monday to Friday).

If you are missing any items you will need to contact the Murrays Customer Service Department on 02380 460 600 (9am - 5pm Monday to Friday).

Please examine the goods on delivery in case they are damaged or faulty. If you inform us within 7 days of delivery we will refund return postage and replacement at our expense. If you do not inform us within 7 days we shall have no liability for goods said to be damaged on delivery. This does not affect your statutory rights.

Please notify all damaged to our Customer Service Department on 02380 460 600 (9am - 5pm Monday to Friday).

If you require an EPOS (Electronic Point Of Sale) disc please contact the Murrays Customer Service Department on 02380 460 600 (9am - 5pm Monday to Friday).